Feb 18, 2009

JetBlue Airways Corp. gives the example


Do you honestly believe that airlines are not always doing their best in order to respect and protect their costumers? Well, some may not do it but the truth is that JetBlue Airways Corp. is definitely showing us that they really care about the financial stability of their costumers as you may read on the msnbc.com article just below:

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NEW YORK - JetBlue Airways Corp. said Tuesday it will issue full refunds to eligible customers who lose their jobs after purchasing tickets.

Customers who book flights between Feb. 1 and June 1 and lose their jobs on or after Feb. 17 may be eligible for the JetBlue Promise Program. JetBlue fares are generally nonrefundable.

Customers must notify JetBlue and request a full refund at least two weeks before the first day of travel. The customer who purchased the flight can request a refund for up to nine customers traveling on one reservation.

The program is part of an effort to spur early bookings as consumers pull back on travel amid a gloomy economy.

In an e-mail to the Associated Press, Calyon Securities analyst Ray Neidl said he does not think the deal is unusual, noting some car rental companies already offer similar programs.

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